TERMS OF SERVICE

Last updated: November 11, 2026

These Terms of Service and Terms and Conditions of Sale (“Terms”) govern access to niped.com and purchases made through the website.

By accessing the website or placing an order, you agree to these Terms, subject at all times to any mandatory consumer rights that apply to you.

1. SELLER INFORMATION

The website and online store are operated by:

Trading name: NitePed
Owner: Sergio Almarcha Bernabeu
Tax Identification Number (NIF): 24512857D
Registered address: Calle Doctor Fleming 1D, 03610 Petrer, Alicante, Comunidad Valenciana, Spain
Email: infoniteped@use.startmail.com
Website: niped.com

NitePed is established in Spain and sells physical consumer products online.

Our preferred customer service channel is email.

Additional legally required contact information is available through the Legal Notice and other pre-contractual information provided on the website.

2. SCOPE OF THESE TERMS

These Terms apply to:

• Access to and use of niped.com.
• Purchases of physical products through the website.
• Payments.
• Order processing.
• Shipping.
• Returns and refunds.
• Customer service.
• Product-related claims.

Separate policies, including our Shipping Policy, Returns and Refund Policy, Privacy Policy, Cookie Policy and Legal Notice, form part of the information governing the use of our website and purchases.

If there is a conflict between these Terms and mandatory consumer law, mandatory consumer law will prevail.

3. ELIGIBILITY TO PURCHASE

Customers placing an order must have the legal capacity required to enter into a binding contract under the law applicable to them.

Where a customer is not legally capable of entering into a contract independently, the purchase must be made or authorized by a parent, guardian or other legally authorized representative.

Purchases through the website are intended to be made by adults or persons legally capable of entering into contracts.

4. PRODUCTS

NitePed sells physical products, including LED heel lights and related running visibility accessories.

Our LED heel lights are designed to be attached to the heels of shoes, subject to the instructions and safety warnings accompanying the product.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours and other information are accurate.

Minor differences in colour, appearance, finish, packaging or other non-essential characteristics may occur as a result of manufacturing processes, photography, lighting or screen settings.

Such minor differences will not affect any rights relating to products that are materially different from what was ordered, defective, unsafe or otherwise non-conforming.

5. PRODUCT SAFETY

Products must be used in accordance with the instructions and safety information supplied with them.

Any required safety warnings must be followed.

Where applicable, batteries and small removable components must be handled according to the product instructions and kept out of the reach of children.

Nothing in these Terms excludes or limits NitePed's obligations regarding product safety, conformity, recalls or other mandatory responsibilities imposed by applicable law.

If you believe a product presents a potential safety issue, stop using it where reasonably appropriate and contact:

infoniteped@use.startmail.com

6. PRODUCT AVAILABILITY

All orders are subject to product availability.

Adding a product to the shopping cart does not reserve that product.

If a product becomes unavailable after an order has been placed, we will inform the customer as soon as reasonably possible.

Where we are unable to fulfil an order, we will provide the refund or other remedy required by applicable law.

We will not substitute a materially different product without the customer's agreement.

7. PRICES

Prices shown on niped.com are those applicable at the time the customer places the order, except in the case of an obvious or genuine technical error.

Before payment, the customer will be shown the total amount payable to NitePed, including applicable product prices and shipping charges.

Taxes will be handled and displayed in accordance with the rules applicable to the transaction and destination.

For international sales, additional tax or customs rules may apply depending on the destination, value and location from which the goods are supplied.

Where NitePed is legally required to collect a tax or duty at checkout, the relevant amount will be handled accordingly.

8. OBVIOUS PRICING OR TECHNICAL ERRORS

We make reasonable efforts to ensure that prices and product information are correct.

If an obvious technical or pricing error occurs, we may contact the customer before fulfilling the affected order.

Where an order cannot lawfully or reasonably be fulfilled because of an obvious error, any payment collected for the affected product will be refunded.

This clause does not give NitePed a general right to change the price of a correctly completed contract after purchase.

9. SHIPPING CHARGES

Our standard shipping conditions are:

Orders with a total value of €39.00 or less: €2.95 shipping, or the corresponding amount shown at checkout.

Orders with a total value greater than €39.00: FREE standard shipping.

The applicable delivery charge will be displayed before the customer confirms the purchase.

Additional details are available in our Shipping Policy.

10. PAYMENT METHODS

Depending on the customer's location, device and checkout availability, NitePed may accept:

• Visa.
• Mastercard.
• American Express.
• PayPal.
• Apple Pay.
• Google Pay.
• Shop Pay.

The payment methods actually available to a customer will be shown during checkout.

Payments may be processed by third-party payment service providers.

NitePed does not need to store complete card details where those details are processed directly by the relevant payment provider.

11. PLACING AN ORDER

The normal ordering process includes:

1. Selecting the desired product and variant.
2. Adding the product to the cart.
3. Reviewing quantities and products.
4. Providing the required delivery information.
5. Reviewing shipping charges.
6. Selecting an available payment method.
7. Reviewing the total price.
8. Confirming the order using a button or function clearly indicating an obligation to pay.

Customers are responsible for reviewing the information entered before placing an order.

Where technically possible, the checkout will allow customers to correct errors before submitting the order.

12. ORDER CONFIRMATION AND CONTRACT FORMATION

After an order is submitted, the customer will normally receive an electronic confirmation.

An automated acknowledgement confirming that we have received an order does not necessarily mean that every aspect of the order has already been accepted where further verification is reasonably required.

Where permitted by applicable law, the sales contract will be considered concluded when the order is accepted for fulfilment or we otherwise confirm acceptance.

Nothing in this section allows NitePed to cancel orders arbitrarily or deprive consumers of rights that arise under mandatory law.

If payment has been collected for an order that we cannot accept or fulfil, the amount due to the customer will be refunded.

13. SHIPPING DESTINATIONS

NitePed currently ships to:

• Spain, excluding Ceuta, Melilla, the province of Las Palmas and the province of Santa Cruz de Tenerife.
• United States.
• United Kingdom.

Availability may also depend on the delivery address being accepted by the checkout and relevant logistics providers.

14. PROCESSING AND DELIVERY TIMES

Our normal order processing time is:

2 to 4 business days.

After dispatch, our estimated shipping time is:

6 to 10 business days.

The normal estimated total period from order placement to delivery is therefore approximately:

8 to 14 business days.

These times are estimates under normal operating conditions.

Nothing in these Terms limits statutory rights that arise where delivery is not completed within an agreed or legally required timeframe.

Full information is available in our Shipping Policy.

15. DELIVERY INFORMATION

Customers must provide complete and accurate shipping information.

If you discover an error after placing an order, contact:

infoniteped@use.startmail.com

as soon as possible.

We will make reasonable efforts to correct the address before dispatch, but changes cannot be guaranteed once the order has entered the shipping process.

This does not limit any responsibility that legally remains with NitePed or a carrier acting on our behalf.

16. RISK OF LOSS

Where NitePed arranges delivery to a consumer and applicable consumer law places the transportation risk on the seller, NitePed remains responsible for the goods until the customer, or another person designated by the customer, physically receives them, subject to legally applicable exceptions.

We do not consider our responsibility automatically terminated merely because a parcel has been handed to a shipping carrier.

If a parcel appears lost in transit, contact:

infoniteped@use.startmail.com

17. CANCELLING AN ORDER BEFORE DISPATCH

If you wish to cancel or modify an order before dispatch, contact us as soon as possible.

We will make reasonable efforts to process the request where the order has not yet entered a stage where modification or cancellation is no longer practicable.

If the order has already been dispatched, the customer's applicable statutory cancellation rights and our Returns and Refund Policy will apply.

18. 30-DAY RETURN POLICY

NitePed offers a 30-day return period from receipt of the product, subject to our Returns and Refund Policy and any mandatory consumer rights.

This commercial policy does not replace statutory cancellation, withdrawal, refund, conformity or warranty rights.

Change-of-mind returns

Where a customer simply no longer wants the product, the customer is responsible for the direct cost of returning the product where:

• Applicable law allows this; and
• The customer has been properly informed of this condition.

Defective, damaged or incorrect products

Where a product:

• Arrives damaged.
• Is defective.
• Is materially not as described.
• Is the wrong product or variant.
• Otherwise fails to conform to mandatory legal requirements.

NitePed will provide the remedy required by applicable law and will bear return, replacement or other costs where legally required.

Full details are available in our Returns and Refund Policy.

19. SPAIN AND EUROPEAN CONSUMER CANCELLATION RIGHTS

Where Spanish or applicable European consumer law applies to a distance purchase, consumers generally have a statutory 14-day withdrawal period without needing to provide a reason.

Our voluntary 30-day policy is additional to that statutory protection and does not reduce it.

Where permitted by law and disclosed in advance, the consumer may bear the direct cost of returning a product following a simple change of mind.

Any mandatory rules relating to refunds, standard delivery costs, reduced value resulting from excessive handling and return deadlines will continue to apply.

20. UNITED KINGDOM CONSUMER RIGHTS

Where UK distance-selling rules apply, customers generally have the statutory right to cancel an online purchase within 14 days after receiving the goods.

After notifying us of the cancellation, the customer generally has a further period provided by applicable law to return the goods.

Our 30-day return policy provides an additional commercial return period and does not remove statutory UK consumer rights.

Where allowed by UK law and properly disclosed before purchase, the direct cost of a change-of-mind return may be borne by the customer.

Faulty, damaged or misdescribed products remain subject to the customer's statutory UK consumer rights.

21. UNITED STATES RETURNS

For customers in the United States, NitePed provides its stated 30-day commercial return policy, subject to applicable federal and state consumer protection laws.

Nothing in these Terms limits any non-waivable rights or remedies available under applicable U.S. federal or state law.

The specific procedure and conditions are stated in our Returns and Refund Policy.

22. REFUNDS

Approved or legally required refunds will normally be issued to the original payment method unless another method is expressly agreed and legally permitted.

Processing times after a refund has been issued may depend on the customer's bank, card issuer or payment provider.

Applicable statutory deadlines will always prevail over any general processing estimate.

23. DEFECTIVE OR NON-CONFORMING GOODS

Consumers are entitled to the protections provided by the mandatory laws applicable to defective or non-conforming goods.

For customers protected by Spanish consumer law, statutory conformity rights apply independently of our 30-day commercial return policy.

For UK customers, statutory rights relating to goods that are faulty, not as described or otherwise fail to meet mandatory legal standards remain unaffected.

For U.S. customers, any mandatory federal or state rights remain unaffected.

We do not use our 30-day return policy to shorten statutory product rights.

24. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes or special prices may be subject to specific conditions disclosed with the promotion.

Unless legally permitted otherwise, purchasing an item at a discounted or promotional price does not remove mandatory rights relating to cancellation, defective products, refunds or conformity.

Promotions may not be combined unless expressly stated.

25. INTERNATIONAL TAXES AND CUSTOMS

International orders may be subject to tax, VAT, sales tax, customs or import requirements depending on:

• Destination.
• Shipment value.
• Location of the goods at the time of sale.
• Applicable local law.

Where NitePed is legally responsible for collecting an amount at checkout, it will be handled accordingly.

Where a charge is lawfully payable directly to customs authorities or another competent authority, the treatment of that charge will depend on applicable law and the information disclosed to the customer before purchase.

Nothing in these Terms transfers a tax obligation to the customer where the law places that obligation on NitePed.

26. WEBSITE USE

Users must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt unauthorized access to systems or accounts.
• Introduce malware or malicious code.
• Interfere with the security or operation of the website.
• Impersonate another person.
• Use automated systems in a manner that damages or materially disrupts the website.
• Infringe NitePed's or third parties' intellectual property rights.

We may take reasonable security measures to protect the website and its users.

27. INTELLECTUAL PROPERTY

Unless otherwise indicated, website content, including branding, text, designs, photographs, graphics, videos and other materials, belongs to NitePed or is used with appropriate authorization.

No provision of these Terms grants users ownership of NitePed intellectual property.

Unauthorized commercial reproduction, distribution or exploitation is prohibited where it infringes applicable intellectual property law.

28. THIRD-PARTY SERVICES

Our website may use or link to services provided by third parties, including:

• Shopify.
• Payment processors.
• PayPal.
• Shipping providers.
• Analytics services.
• Advertising platforms.
• Other technology providers.

Third parties may process information according to their own terms and privacy obligations.

Our use of third-party services does not remove any responsibility that mandatory law places on NitePed.

29. PERSONAL DATA

Personal data is processed in accordance with our Privacy Policy.

Depending on the interaction, personal information may be processed to:

• Manage purchases.
• Process payments.
• Arrange delivery.
• Provide customer service.
• Handle returns and refunds.
• Prevent fraud.
• Comply with legal obligations.
• Carry out marketing where a valid legal basis exists.

30. LIABILITY

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, nothing is intended to exclude mandatory responsibility relating to:

• Consumer rights.
• Product safety.
• Defective or non-conforming goods.
• Fraud.
• Intentional misconduct.
• Personal injury or other liability that cannot legally be excluded.

To the extent legally permitted, NitePed will not be responsible for losses caused exclusively by unlawful, fraudulent or clearly improper use of the website or products by the user.

31. FORCE MAJEURE AND EVENTS OUTSIDE OUR CONTROL

NitePed will not be responsible for delay or failure caused solely by circumstances genuinely beyond our reasonable control to the extent permitted by applicable law.

This may include serious transportation disruption, natural disasters, widespread network failures, governmental measures or other extraordinary events.

This provision does not remove statutory rights relating to cancellation, refunds or delivery where those rights continue to apply despite the event.

32. CUSTOMER SERVICE AND COMPLAINTS

For questions, complaints or order-related issues, contact:

infoniteped@use.startmail.com

We will handle complaints as soon as reasonably possible and within any maximum period imposed by applicable law.

Consumers retain the right to contact competent consumer authorities, courts or other legally available dispute-resolution mechanisms.

33. CHANGES TO THESE TERMS

We may update these Terms to reflect legal, technical, operational or commercial changes.

Changes will apply prospectively from the date the updated version is published unless applicable law requires otherwise.

We will not use amendments to retroactively remove rights attached to an order already concluded.

34. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Any invalid provision will be interpreted or limited only to the extent necessary to make it lawful where legally possible.

35. NO WAIVER OF CONSUMER RIGHTS

Nothing in these Terms requires a consumer to waive any right that cannot lawfully be waived.

Any provision inconsistent with mandatory consumer protection law will apply only to the extent legally permitted.

36. GOVERNING LAW

These Terms are generally governed by Spanish law, as NitePed is operated by a seller established in Spain.

However, this choice of law does not deprive consumers in the United Kingdom, United States or another applicable jurisdiction of mandatory consumer protections that cannot legally be excluded.

37. JURISDICTION

Where the customer acts as a consumer, disputes will be handled by the courts, tribunals or authorities having jurisdiction under applicable law.

These Terms do not require consumers to bring legal proceedings exclusively in Spain where mandatory law grants them the right to bring proceedings elsewhere.

38. CONTACT INFORMATION

For questions regarding these Terms:

NitePed
Owner: Sergio Almarcha Bernabeu
Email: infoniteped@use.startmail.com
Website: niped.com

Full business identification information is available in our Legal Notice.